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Regulation on online dispute resolution for consumer disputes

Something wrong with your order ?

Is there a problem with your order? If you have any problems whatsoever when taking receipt of your order, please contact our Customer Service which will answer all your questions and do everything it takes to meet your expectations.

If we are unable to offer a solution and in compliance with article 14 of European regulation 524/2013 of 21 May 2013 on online dispute resolution for consumer disputes, here is the link to the platform for online dispute resolution (RLL) : www.ec.europa.eu/consumer/odr.